Shipping policy
LOCAL DELIVERY (SINGAPORE) - FLAT RATE $7
Due to the size of the item, our shipping options are limited. We are trying to get the best courier service at the lowest cost. In the meantime, doorstep delivery within Singapore is available via our courier partners Qxpress and Lalamove.
Please allow 3-5 business days for delivery, between 9am-10pm. Business days are Monday through Friday, and do not include holidays and weekends.
You will receive tracking information via email once your package has been shipped.
24-HOUR EXPRESS DELIVERY (SINGAPORE) - FLAT RATE $28
Need your order urgently? Choose our express delivery option to receive your order within 24 hours, any day of the week including weekends, from Monday to Sunday (Excluding public holidays)
INTERNATIONAL DELIVERY- FROM $25 TO $130 (DEPENDING ON LOCATION.)
We are proud to offer worldwide shipping on all orders except for USA.
Due to the size of the item, our shipping options are limited. International tracked delivery is available via our courier partners Fedex and Qxpress.
DELIVERIES
Shipping time varies by country or region. Specific delivery dates are not provided nor guaranteed. These are our estimates for your reference:
| Location |
*Estimated Standard Shipping Time |
|---|---|
| Singapore (Local) | 3-5 Business days |
| Asia Region (Malaysia, Indonesia, India, Japan etc.) | 7-14 Business days |
| Canada, Europe | 15-30 Business days |
| Australia, New Zealand | 10-21 Business days |
| Mexico, Central America, South America | 15-30 Business days |
*Note: The days listed above are only estimates in business/working days and do not include our 2-5 day processing time.
Expedited shipping's estimated delivery period are expected to be faster than the standard timing shown in the table above. Unfortunately, we are unable to provide an estimate for them.
While we will do all that we can to make sure you order is delivered on time, Vault250 cannot be held responsible for conditions beyond our control such as required postal or customs clearance procedures, holidays, severe weather, labor disputes, protests, etc. and these interruptions can cause delays beyond our original delivery estimates.
Duties, Taxes, and Other Fees:
International shipments may be subject to import taxes, duties and/or customs clearance fees, which are levied once a shipment reaches the recipient's country. These fees are the sole responsibility of the recipient. Vault250 has no control over these charges, nor can Vault250 predict what they may be. If a shipment is refused and returned, you will be responsible for any import taxes and return shipping costs incurred.
Customs policies vary widely by country. If you have questions we recommend that you contact your local customs office for more information.
Wrong Address Disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes to an order after it has been placed. If the order has already been processed through our shipping department, we cannot retrieve it for an address change.
